Challenges:

Objectives:

Hotel owners often struggle to manage multiple aspects of their business efficiently. Current solutions are fragmented, making it difficult to gain actionable insights or optimize workflows.

To create an intuitive and visually engaging dashboard that consolidates hotel operations into a single platform.

Research and Insights

Common pain points:

• Difficulty tracking real-time revenue and occupancy trends.

• Complex booking workflows leading to lost opportunities.

• Lack of a system to organize guest preferences effectively.

User Research

Competitive Analysis

Insights Derived from Competitive Analysis:

I analyzed popular hotel management tools to identify gaps, such as poor usability and lack of customization.

• Users prefer a clean, dashboard-first design for quick overviews.

• Flexibility is essential, especially for adding or managing rooms and bookings.

Key Features

Dashboard Overview:

A summary of revenue, tasks, and room listings with dynamic charts.

Promotions:

Allows owners to create and track discounts to boost occupancy.

Guest Profiles:

Centralized profiles with preferences and booking history for personalized service.

Rooms:

Add or manage room listings with availability updates.

Bookings:

Quick booking creation and a list view with filters.

Calendar:

A real-time calendar with drag-and-drop booking and visualize room occupancy and upcoming events.

Messages:

A communication hub for guest interactions.

Settings:

Manage preferences, login info, and notifications.

Outcome and Impact

Results:

Takeaways:

• Hotel managers reported a 30% reduction in time spent on daily operations.

• Positive feedback highlighted the clear layout and ease of navigation.

This project reinforced the importance of user-centered design and iterative testing. In future iterations, I aim to integrate AI-driven insights for enhanced decision-making.